Articles Impact Of Lean Six Sigma In BPO and Shared Services Organizations

Streamlining Success: The Impact Of Lean Six Sigma In BPO & Shared Services Organizations

­Every company owner wants what is best for their company; talented and competent staff, state-of-the-art tools and materials, robust infrastructure, reliable systems, etc. However, most would prefer having all these at a low cost.  With how fast-paced and competitive the business landscape is now, exploring ways to optimize operations and streamline processes while minimizing cost…

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Press Release MBIZM-UTHM

MBizM Sdn. Bhd. Collaborates with UTHM’s Faculty of Mechanical & Manufacturing Engineering (FKMP) to Launch Lean Six Sigma Green Belt Postgraduate Educational Programme

Petaling Jaya, 10 May 2024 – MBizM Sdn Bhd, the No.1 Lean Six Sigma consulting and training provider in Malaysia, is honoured to announce the collaboration with the Faculty of Mechanical & Manufacturing Engineering (FKMP) from Universiti Tun Hussein Onn Malaysia (UTHM). This exciting collaboration aims to offer the faculty’s postgraduate students the opportunity to participate in…

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Six Sigma

­­PDCA Cycle – What is it and what can it do?

­­PDCA CYCLE (Plan-Do-Check-Act) The PDCA Cycle is a four-step iterative methodology utilized in solving problems, implementing solutions, and fostering change [1, 2, 3, 5]. The “PDCA” in PDCA Cycle stands for Plan, Do, Check, and Act. This methodology is also considered a project management tool that helps improve procedures, processes, products, and services as well…

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Six Sigma Critical Success Factors For Lean Six Sigma & Process Improvement Projects

Critical Success Factors For Lean Six Sigma & Process Improvement Projects

Multiple organizations worldwide are now widely exploring various strategies for quality and process improvements, especially Lean Six Sigma (LSS), to stay competitive in the current business market and meet customer’s expectations [1]. However, to deploy these initiatives successfully, adhering to the critical success factors when implementing them is paramount.  Critical Success Factor (CSF) can be…

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